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OFFICIAL ASSISTANCE // DEDICATED SUPPORT

We're here to help.

Have feedback, algorithm suggestions, bug reports, or privacy inquiries? Reach out directly to our dedicated engineering and support team.

General & Technical Support

Assistance with document scanning, PDF export, or browser issues.

support@imagescanneronline.com

Privacy Officer & Data Protection

Questions regarding our zero-server storage architecture or cookies.

privacy@imagescanneronline.com

Average Response Time

Our engineering team reviews all incoming messages Monday through Friday.

Within 24–48 Hours

Select an Inquiry Category

To ensure your request reaches the right engineer, choose a category below:

TECHNICAL ISSUE

Bug Reports

Encountered unexpected behavior, skewed cropping, or PDF export errors on your device? Share your browser version and OS so we can replicate and fix it.

FEEDBACK & IDEAS

Feature Suggestions

Have an idea for a new filter preset, custom margin options, or compression controls? We build our roadmap based directly on user feedback.

DATA PROTECTION

Privacy Concerns

Questions regarding our client-side processing, Google AdSense cookies, or GDPR/CCPA data protection policies? Our privacy officer will assist you.